Cookie Policy

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When you enter our websites (www.onestopcleaningsolutions.co.uk) you will be asked to accept our use of cookies in accordance with this privacy notice. If you accept your computer will automatically be issued with a cookie. 

Cookies in themselves do not identify the individual user, just the computer used. Many websites do this whenever a user visits their website in order to track traffic flows. If you wish to reject our cookie, you can configure your browser to do so (see below), alternatively you can ask your internet browser to alert you when a cookie is being set up.

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. They cannot be used to identify you personally.

What cookies do we use?

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our website.

• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using them. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.

• Functionality cookies. These are used to recognise you when you return to our websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

• Targeting cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie name, Purpose & More information

PHPSESSID

Authentication session to prevent having to login multiple times in one browser session. Typical Content: Hashed data - non personal, expires on exit.

USER_ALLOWED_SAVE_COOKIE

 Indicates if a customer is allowed to use cookies.

cookie-accepted

Whether a user has decided to accept cookies from the website or not

external_no_cache

A flag that indicates if caching is disabled.

frontend

Session ID

guest-view

Allows guests to edit their orders.

Google Analytics and Maps

_dc_gtm_UA-Number

_ga

_gid

guaclientid

To track how visitors reach our website and the path they take through it to help us improve our service to you. For example, we use Google Analytics, a popular web analytics service provided by Google. Google Analytics uses cookies to help us to analyse how users use the website. Find out more about how these cookies are used on the Google Privacy site. We also use Google maps to enhance your browsing experience.

Find out more about how these cookies are used on the Google Privacy site. http://www.google.com/intl/en_uk/policies/privacy/.

Facebook

c_user

datr

dpr

fr

pnl_data2

sb

wd

xs

These cookies will generally only be set if you are signed into (or have been signed into) a matching account and are generally linked to the use of the Social Media 'like' buttons embedded on our website and many others throughout the web. The use of these cookies is likely to have been detailed in each of the platform's Terms and Conditions or Privacy Policies.

Find out more about how these cookies are used on the Facebook site - http://www.facebook.com/about/privacy/

Hotjar Hotspot Tracking

_hstc

_ga

hubspotuk

mp_hj_mixpanel

Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our websites.